1 reviews | Active since Jun 2017

28 Jun 2017, 09:41

Taking money without permission | Banking Fee

<p>Hi</p> <p>The first instalment on my personal loan went off without credit protection because I cancelled the insurance on my loan. The second instalment on my personal loan went off with credit protection which I never reinstated. I never opted for credit protection on such a small amount of money.</p> <p>I need to know why this is happening and at the same time I want my money reimbursed (paid into my transact account).</p> <p>I have a TruSave account, its states that the minimum deposit fee must be R30 and then R8 + R1.55/R100. Why did ABSA take a R30.00 fee on my deposit I made into the account at the counter.</p> <p>This is not the first time I am having problems with ABSA bank taking my money without my permission.</p>

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Replies (3)
Absa
Absa's reply28 Jun 2017, 10:52
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

's update28 Jun 2017, 10:55
Reviewer Update

Thank you

's update30 Jun 2017, 12:10
Reviewer Update

Good day

I still haven't received any feedback nor have someone contacted me regarding this matter.

Its been 2 days, can someone please assist me here?