mD
martha D

1 reviews | Active since Aug 2014

01 Sept 2015, 11:51

taking ex client for a ride - still

During January 2015 I asked ABSA to close all my accounts with them and offered to pay R500 pm on my overdraft of R3000. I did so faithfully even paying an amount of R2000 (four instalments) till end of September. End August 2015 I get threatening rude calls from ABSA attorney I've been handed over for the last R1300 after already having paid R4500 on the R3000 and actually being in advance until September 2015. No one is able to help me with what I've paid in costs and interest on this account! ABSA just wanting to milk me further and further on an account I haven't used and don't want to use still sending me sms's that I must deposit to keep this account open. I write letters, stand in lines but ABSA seems to be on a mission to exhort every single sent without having to account for their actions.<br> During January 2015 I asked ABSA to close all my accounts with them and offered to pay R500 pm on my overdraft of R3000. I did so faithfully even paying an amount of R2000 (four instalments) till end of September. End August 2015 I get threatening rude calls from ABSA attorney I've been handed over for the last R1300 after already having paid R4500 on the R3000 and actually being in adva

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Replies (1)
Absa
Absa's reply01 Sept 2015, 15:02
Official
Hello martha dean,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,