TAKE MY ADVICE: PLAY VERY FAR AWAY FROM THIS BANK

Changed accounts from Gold Value Bundle to Transact Account last week Saturday at ABSA Savanna Mall branch, Polokwane. Suddenly, all my money vanished. I then visited ABSA Mall of the North branch, Polokwane, the next Monday to officially register a query. I was promised the issue would be resolved within 3 to 5 working days. On the 5th day, yesterday, I called the bank’s ***Customer Service number to find out why the issue wasn’t resolved. The consultant I spoke to informed me that everything regarding my account appeared to be on point on her part... she didn’t know what the actual matter is, yet advised that give it until the end of the day to see if my money won’t reflect. I indeed gave it until the end of the day, and, until now, money that was in my account has still vanished. I was already deeply disappointed that I had to wait 3 to 5 working days before my query would be resolved... let alone, this whole mess I’m now faced with now. It is now over 5 days later, and ABSA still hasn’t brought back my money. To make matters worse, they’ve now charged service fees to my account for the past months... this, on an account I could not use because my money had gone missing!!!!!!!!!!!!!!!!!!!!! My advice: PLAY VERY FAR AWAY FROM THIS BANK. Many warned me about it before, yet, I failed to heard their advice. I was happy with their student account, and would encourage every student to join the bank... I have experienced problems after problems after leaving the student account, and thus, wouldn’t recommend that anybody who’s not a student joins this bank.