Take me home-what a lie!

We booked a take me home through Absa's premium banking service on Saturday the 30th of September 2017.

We booker the car for 23:00 and when they did not arrive by 23:15 I called the call centre. They explained that the driver was running late and that they would be there in 20 minutes.

We waited and at 00:00 they were still not there. I called again and was told that the driver would be there now.

The driver called us but could not find the place although I had entered the exact address online. Eventually at 00:30 we decided to drive home.

What bothers me most is that nobody called us to tell us of any delays. I had to call everytime. I am sorely disappointed by the pathetic service and do not see the point of booking when the drivers are late anyway.