TAKE CONTROL OF YOUR WORLD

I have registered a ***** case for 3 transactions totaling R40011-00 on my ABSA credit card on 13 July 2019. ABSA's investigator (Ms Atasha Lerato) called me on 23/07 telling me that I had sent an OTP for these transactions which I vehemently denied! I was told that she would "motivate" a reversal of the transactions due to the fact that I am a loyal ABSA client that just made a "mistake". I nearly lost my mind! She has since promised to call with a resolution but no response in any way except for her rudeness. Come on ABSA - what the heck happened to a good bank? Your new slogan: TAKE CONTROL OF YOUR WORLD is a joke! We cannot even trust our few hard-earned pennies in your hands. It's time for change.