Take care of your customer, Absa!

I have requested a call back from Absa Card on my App 2 times - on behalf of my employer, so it's a business acoount. On the App you have to provide your details and select a time slot when you will be available for contact.

To date I've had NO RESPONSE! Not a call, not an email, NOTHING! I am SO frustrated, as our relationship manager stated that she will not be able to assist me with this requirement. I don't know what the next step is ...