LM
Lebohang M

1 reviews | Active since Sept 2016

18 Nov 2016, 11:53

SWORN BY RIAAD "**** YOU!

<p>Wow!!! i have been a client of ASBA for a number of years now, and most of my financials are done through ABSA. How disappointing and insuloting that today, 18 November 20156, at 11:40am, i received a call from a certain Riaad with a coloured nationality accent. He requested to speaak to me regarding ABSA Home Insurance. i informed him that i would not be able to contiue with the call, as I'm busy, maybe another time. Instead of saying thank you and asking when maybe can he call me back, he swore at me! He said "**** You!" I then rep**** by saying "You too!"and I then hung up.</p> <p> </p> <p>I am so disgusted by ABSA's callcentre agents!</p> <p> </p> <p>Some manners and respect for their clients and everyone else will really go a along way when it comes to good business.</p> <p> </p> <p>I am so disgusted. I deal with people every day of my working life but i utmost respect to the people I service.</p> <p> </p> <p>Deal with your rude and disgusting callccentre agents ABSA!</p> <p> </p> <p> </p>

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Replies (1)
Absa
Absa's reply21 Nov 2016, 13:22
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd