BM
Boitumelo M

1 reviews | Active since Jul 2020

03 May 2025, 15:42

Switching to Absa was a big mistake…Incompetence all around…

I switched banks to Absa 2 months ago and that has brought me nothing but a big headache. I am unable to transfer money from my notice account to my everyday account for a month now. I am unable to transfer funds from my flexi reserve account to my cheque account. have called the call centre every other day for a month now. No joy. I have been to the branch in Randburg square…no help.I went to the Clear water branch.Twice and no help. I don’t think anyone knows what they are doing. I dealt with Mongezi and Olga who were just as clueless as everyone. As if all that was not enough…I was double debited for my home loans.

Absa is just a **** with incompetence all around

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Replies (1)
Absa
Absa's reply05 May 2025, 11:02
Official
Dear Boitumelo Masiga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw