Suspended Credit Card

As my Credit card was up for renewal end March, I received notification that a courier company was to deliver my new card to my residential address.<br> Today the 19 January 2016 I received SMS stating that my card had been delivered. As I had received nothing, I phoned the number provided to be asked a whole lot of questions and eventually was cut off. On phoning back was lucky to get hold of the same person. Was told that they would cancel the new card, order a new one and resend it to me.<br> On stopping at the shop on the way home and with a pile of groceries my card is rejected.<br> On phoning ABSA once again I am told that the agent cancelled my existing card and now will take two days before I receive a new card.<br> I would like to know from ABSA<br> 1.0 Why is a credit card not securely delivered - how many are floating around having never reached its intended owner<br> 2.0 How does ABSA expect one to survive without having access to ones hard earned money via the card for two days.<br> 3.0 Complete incompetence from ABSA and is action going to be taken against the agent that is not equipped to do the job correctly.