SureCheck what a nightmare!!

I have been on the phone numerous times with numerous people even went to the bank itsself and they can not sort it out! They say restart, download again, or even use wifi and some say use 3G. The point is it still does not work after all you say and someone will call me back everytime and ofcourse no one does!!! I need to use my internet banking and I am unable to access my funds! Come on Absa when are you going to do something about this? This is ridiculous honestly! I am mostly out if the country so I can not just run to my closest Absa for problems as I dont have one!! I have been to my branch and even then nothing sorted out!! Its been months now! I see they have responded on Hello Peter from other complaining clients but then after that they still do nothing!! What the hell?