DN
Diviesh N

1 reviews | Active since May 2015

03 Oct 2016, 03:28

SURECHECK does not work for overseas clients!!!!!!!!!!

<p>Ever since Absa instituted their Surecheck SMS verification check-back and ***** control mechanism I have note been able to engage in ANY transactions on my account over the internet. This is most frustrating and terribly irritating to think that I cannot even use a service what I am PAYING FOR!! I am currently overseas but surely in this day and age Absa IT would PROPERLY TEST their systems before rolling out something that is quite USELESS in its current form. </p> <p> </p> <p>I have been an ABSA client for over 15 years so would appreciate it if someone sorts this mess out asap.</p>

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Replies (1)
Absa
Absa's reply03 Oct 2016, 11:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,