DH
David H

1 reviews | Active since Jul 2012

04 Sept 2017, 15:33

SureCheck

I have logged in to my online banking looking to make a few payments and I have been changed over to SureCheck. I can't register a number to have them message without SureCheck trying to message a blank number!

I have called 3 times and sent a mail out with no response or answer. I am unable to use my online banking because there is no RVN or TVN coming to my Email!

I am in another country and can't go to a branch.

Who gave you permission to change my security settings without my permission!? The whole reason I use the Email security is because I travel out of the country alot.

Please contact me and set my back to what I had before and don't change my settings again without my explicit permission!

0
Replies (1)
Absa
Absa's reply05 Sept 2017, 15:25
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd