SL
Sharika L
1 reviews | Active since Nov 2016
21 Nov 2016, 14:32
SureCheck
<p>I need to change my surecheck details and ABSA has not been able to help. I am unable to go into a branch and previously when I did I was told to contact internet banking. I keep getting transferred to various departments and not one person is able to help me. Today, absa internet banking, reassured me once again that my deatails will be changed within 2 hrs. I am still waiting and it has been 6 hours. What a disgusting service I tell you! I am overseas. With no access to my own account. I am limited to what I can do on my cellphone app. </p> <p> </p> <p> </p> <p>Very Disappointed </p>
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Absa's replyOfficial
22 Nov 2016, 10:23Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your account number or ID number to enable me to log a formal complaint for you, this will be escalated to the relevant department head to investigate and resolve.
Regards
Claudette
Best regards,
Absa's reply22 Nov 2016, 10:23
Official
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your account number or ID number to enable me to log a formal complaint for you, this will be escalated to the relevant department head to investigate and resolve.
Regards
Claudette
Best regards,