sK
silke K

1 reviews | Active since Dec 2009

01 Jul 2015, 15:35

sure check is a nightmare

I cannot pay any accounts because Absa have now introduced some garbage called sure check. It gives you one minute to respond and I have no idea what I am supposed to do. When I call them, they talk the biggest load of **** out. When they are sitting on the other end of the phone, then I want to see if they can figure it. Then the system throws me out, and I have to log back in, and each time I do, I have to pay. On top of that, when you log on, it throws some promotional **** in your face, and you have to close that window. Absa YOU SUCK. <br>

0
Replies (1)
Absa
Absa's reply02 Jul 2015, 12:24
Official
Hello silke,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd