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Zinhle N
1 reviews | Active since Mar 2019
28 Dec 2022, 07:47
Surcharges
At absa when you miss a payment or a debit order which didn't go through they charge you R150, but last month I was charged R650 and this month R840 and another R148 I sent an email needing answers on what are these charges for? Till now no response
Helpful (0)
Replies (7)0
Replies (7)
Absa's replyOfficial
28 Dec 2022, 12:04Dear Zinhle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply28 Dec 2022, 12:04
Official
Dear Zinhle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's replyOfficial
28 Dec 2022, 12:09Dear Zinhle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply28 Dec 2022, 12:09
Official
Dear Zinhle Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
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Zinhle N's updateReviewer Update
28 Dec 2022, 12:17I have already called Absa,but this is unacceptable. I an sure you will give me the same response
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Zinhle N's update28 Dec 2022, 12:17
Reviewer Update
I have already called Absa,but this is unacceptable. I an sure you will give me the same response
Absa's replyOfficial
28 Dec 2022, 13:31 Dear Zinhle I will be in touch with you in this regard Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply28 Dec 2022, 13:31
Official
Dear Zinhle I will be in touch with you in this regard Kind regards,Vanessa CroweGroup Customer Care
Best regards,
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Zinhle N's updateReviewer Update
25 Jan 2023, 21:35Again a R235 of charges explain them
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Zinhle N's update25 Jan 2023, 21:35
Reviewer Update
Again a R235 of charges explain them
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Zinhle N's updateReviewer Update
25 Jan 2023, 21:36Again a R235 of charges explain them
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Zinhle N's update25 Jan 2023, 21:36
Reviewer Update
Again a R235 of charges explain them
Absa's replyOfficial
26 Jan 2023, 12:44Dear Zinhle Thank you for bringing this unfortunate matter to my attention I will be in contact with you today to discuss your concern further The reference number for your complaint is C-***0. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply26 Jan 2023, 12:44
Official
Dear Zinhle Thank you for bringing this unfortunate matter to my attention I will be in contact with you today to discuss your concern further The reference number for your complaint is C-***0. Kind regards,Vanessa CroweGroup Customer Care
Best regards,