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wenzel J
1 reviews | Active since Feb 2020
19 May 2022, 08:49
supporting docs not understood by Absa
You provide all your supported documents to this bank and still they dont understand your credit profile expenses versus your payslip. My payslip has already deducted my bond from my gross, further to this the bank deducts my bond from my nett income. In normal terms I pay my bond twice. So my question is why do a person send supporting docs....
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Absa's replyOfficial
19 May 2022, 09:44Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***0.
We have noticed that you do not have any accounts with Absa bank.
Kindly provide us with more information as to which bond you are referring to or if there are any products you were applying for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***0.
We have noticed that you do not have any accounts with Absa bank.
Kindly provide us with more information as to which bond you are referring to or if there are any products you were applying for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply19 May 2022, 09:44
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***0.
We have noticed that you do not have any accounts with Absa bank.
Kindly provide us with more information as to which bond you are referring to or if there are any products you were applying for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***0.
We have noticed that you do not have any accounts with Absa bank.
Kindly provide us with more information as to which bond you are referring to or if there are any products you were applying for.
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,