FM
Farirai M

1 reviews | Active since Oct 2012

13 Feb 2015, 11:56

Superior service rendered

I`ve been an Absa customer since 2008 and I'd like to compliment the superior service and product knowledge I received this morning from one of your employees, Moipone Maphiri. I came in to get a new card since my current one expires soon, but ended up changing my account to a more suitable one, based on the product knowledge imparted by Moipone. <br> <br> As a customer, one thing I value from service providers is not just their undivided attention to my needs but most of all, a happy and welcoming demeanour. Despite having a slight bout of flu, Moipone was outstanding in her service provision.<br> <br> Keep it up Moipone and well done as well to the Branch Manager, Dikeledi Mabusela, for ensuring such exceptional service is given to clients.<br> <br> Regards,<br> <br> Happy customer,

0
Replies (1)
Absa
Absa's reply13 Feb 2015, 13:09
Official
Hello f_mat3,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,