DT
Dudu T

1 reviews | Active since Mar 2009

02 Feb 2016, 14:46

Superb Service

After over 35 minutes of holding and being transferred from pillar to post, by Sibongile Nhlapho and Ramatsebo or whatever her name is, I was fortunate enough to get through to Elias Mohale who was not only willing to listen to what I had to say but also gave me a solution, which is all I wanted when I called ABSA, someone to listen and give me advise. But I guess it's true what they say, people listen to reply not to understand. It's a pity such people are put into call centres to assist clients. Nonetheless, big up Mr Elias Mohale. I got an answer withing 3 minutes of speaking to him.

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Replies (1)
Absa
Absa's reply03 Feb 2016, 09:49
Official
Hello dtshabal,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd