DT
Dudu T
1 reviews | Active since Mar 2009
02 Feb 2016, 14:46
Superb Service
After over 35 minutes of holding and being transferred from pillar to post, by Sibongile Nhlapho and Ramatsebo or whatever her name is, I was fortunate enough to get through to Elias Mohale who was not only willing to listen to what I had to say but also gave me a solution, which is all I wanted when I called ABSA, someone to listen and give me advise. But I guess it's true what they say, people listen to reply not to understand. It's a pity such people are put into call centres to assist clients. Nonetheless, big up Mr Elias Mohale. I got an answer withing 3 minutes of speaking to him.
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Replies (1)Absa's replyOfficial
03 Feb 2016, 09:49Hello dtshabal,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Absa's reply03 Feb 2016, 09:49
Official
Hello dtshabal,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
