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Thomas M
1 reviews | Active since Mar 2014
17 May 2023, 08:52
Super *******
My vehicle was written off 6 - 7 weeks ago. My insurer paid all what is due to ABSA yet Absa refuses me a paid up letter which means they are going to debit me month end for a car i no longer have!!! This is pure theft i tell you under oath!!!!
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
17 May 2023, 09:01Dear Thomas Mabitle
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareMarvellus Chauke
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareMarvellus Chauke
Absa's reply17 May 2023, 09:01
Official
Dear Thomas Mabitle
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareMarvellus Chauke
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareMarvellus Chauke
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Thomas M's updateReviewer Update
17 May 2023, 09:26I will wait, impatiently that is!
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Thomas M's update17 May 2023, 09:26
Reviewer Update
I will wait, impatiently that is!
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Thomas M's updateReviewer Update
17 May 2023, 10:19Reason why i am concerned and impatient is because if Absa and Thomas Mabitle are not on the same page then Absa will debit me on the 27th of May which i for one would see as ***** given the account is paid up by my insurer and shortfall company. I already bought a new car so there is no way i will afford to debit. let's do the right thing please ngi kombela kea kopa kea gopela ek vra mooi
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Thomas M's update17 May 2023, 10:19
Reviewer Update
Reason why i am concerned and impatient is because if Absa and Thomas Mabitle are not on the same page then Absa will debit me on the 27th of May which i for one would see as ***** given the account is paid up by my insurer and shortfall company. I already bought a new car so there is no way i will afford to debit. let's do the right thing please ngi kombela kea kopa kea gopela ek vra mooi
TM
Thomas M's updateReviewer Update
17 May 2023, 13:32Thank you. Awaiting your further advises
TM
Thomas M's update17 May 2023, 13:32
Reviewer Update
Thank you. Awaiting your further advises