SUNDRY ITEMS

I have had vehicle finance account with Absa bank since July 2015. I have been paying my installment of R6000 every month. When the interest rate increased a few months back my installment increased by about a R100. Every month since I have had this vehicle account there has been a charge of R57 every month labelled SUNDRY ITEMS which I attributed to admin charges. This month this amount is not R 57 but a large R3930.00. <br> <br> I called Absa and was firstly told that it is a \Monthly initiation fee"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;931302;796062;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/17 14:07;15/12/17 12:13;Call centre phones not being answered ;;;;The call centre does not seem to be taking call since Thursday, <br> I waited on hold for around 15 minutes each time I called. <br> I will be leaving for my holiday soon and need my order delivered.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;391581;353;5;2;0;1;0;0;2;NULL;NULL;NULL;15/12/17 13:35;15/12/17 11:51;DSTV cannot cancel service not required.;***1;Charlene Kekanie - Call Centre;***;Hi <br> I tried to disconnect a service with DSTV for a channel I do not require, I was informed that I cannot do this as I must wait for my next payment date upon which I can do this. We pay in advance for the service and cannot cancel earl;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;833713;721784;38;5;0;0;0;0;5;NULL;NULL;NULL;15/12/17 13:54;15/12/17 11:56;Can it get any better?;;Leon;;I have been using this ISP for quite a while now and am happy. <br> <br> What I like about OpenWeb is that the account just works without a problem. Leon is the best. He always helps so quickly and is always very friendly. I can recommend OpenWeb to anyone;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;931290;704024;25;2;0;1;0;0;2;NULL;NULL;NULL;15/12/17 13:19;15/12/17 11:56;Where is my package!;7,75E+11;Nathan Voight;***;I had a package shipped in from US through Fedex, I was contacted when the package got to South Africa by someone from Fedex named Shannen McPherson asking me for Commercial Invoice, my Identification and that I needed to pay 4,000+ RANDS. After I sent the Invoice, the fee rose to 11,770 RANDS. I asked for clarifications and I was told the new fee was a result of new calculations made from the invoice I sent. When I agreed to pay the fee I heard nothing back from her. When I was able to speak with her she then referred me to a Nathan Voight who request I send Receipts of the total items that are in the package. When I sent the receipts through I was sent a Pro Forma Invoice for 21,546.37 RANDS to my surprise. When I sent the payment through I was sent an email confirming the payment and that it had been forwarded. It has been nearly two weeks and no word on when my package will be delivered. I have called Fedex a total of 9 times;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;280617;781037;14;2;0;1;0;0;2;NULL;NULL;NULL;15/12/17 13:36;15/12/17 11:57;NO DELIVERY OF GOODS;[#451474] ***;Edwin Field;***;THE LITTLE STUDIOS<br> <br> Booked for a photo-shoot on the 24 Oct 2015 and I went there with my family. was asked to pay for the extra photo's we had and was told that the photos would be ready in 2 weeks time. have called, email, sms'd and till today. I still haven't received my photos.<br> <br> have taken up the matter with daddy's deals and till today none on these parties are coming back to me and telling what went wrong.<br> <br> ALL I WANT IS MY FAMILY PICS;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;589959;698755;6;2;0;1;0;0;2;NULL;NULL;NULL;15/12/17 13:44;15/12/17 11:58;She was rude and in a hurry;***1;Funeka ;***;I have called Real People for a settlement letter on the 10th of December 2015. The letter was sent , it was valid until the 17th of December 2015. On the 11th of December Real People made a deduction on my account even though they have given me a settlement amount. I phoned them on the 14 December and i was told to pay the amount on the letter, after that i should wait for 2 days and phone Real People offices for a Refund of the debited amount. I paid on the 14th and on the 17th December i phoned Real People, i was attended by the lady by the name of Funeka, she was so rude on the phone, she told me that it was not her who didn't tell me not to Fax the Proof of payment, i must wait for another 2 days before i can phone again. I told her she's working for Real People she cannot tell me that i mustn't say 'They\ as i said its you guys (Real People) who said i must pay and phone for my Refund after two days. For me i believe as a Call Centre Agent she's representing Real People.I'm not happy with the way she spoke to me;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830832;898524;17;2;0;0;0;0;2;NULL;NULL;NULL;15/12/17 13:30;15/12/17 12:01;Bad service and never to book at this bed and brea;8,00E+12;Ria Talijaard;***;On the month of November I booked 4 rooms at the home stay travel for December I got confirmation via email and was requested to pay a deposit and must use the booking number as a reference. When we arrived at the home stay travel in little falls, we was told there was a double booking and was asked to stay in another bed and breakfast called Eagle View which the staff of home stay travel did not know the address of eagle view. We had kids and they was in discomfort after travelling from durban to Johannesburg only to realise we had no place to stay at that time. After about an hour we had to leave to eagles view there we was greeted with respect and was well taken care off,the next morning we was requested to leave eagle view and must go back to home stay travel,I was not impressed as I had kids and need to check off with our luggages.I called Ria Talijaard and request her to transfer my payment to eagle view as we decided to stay,she was rude and abrupt and saying she is not willing to assist us we must do whatever.poor service from home stay travel I will continue to tell people with this sort of service which we got and make sure people must know and not to get taken for a rid ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;931296;892417;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/17 13:43;15/12/17 12:03;Never by from Kapsule ;;;***;I placed an order with this company on the 28th of December. I payed extra to have my order delivered to my door and the website states that I would receive the purchase in 7 days. They never sent me an email to confirm that they received my money to an update on my purchase. It is now the 17th of December and I STILL have not received my order. I have called the number they have stated online and no body answers the phone. There seems to be other people who have had the same issue with these people. They can keep their dress ,I just want my money back. I will even take this to twitter until they call me and return my money. This is the worst experience of buying online ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;818325;898461;14;5;0;0;0;0;5;NULL;NULL;NULL;15/12/15 9:56;15/12/17 12:04;Christmas Shopping Made Easy;8,61E+12;Athena Williams;***;From browsing the well put together website to calling with queries there has been nothing but pure professionalism and attention to detail.<br> <br> My wife wanted a product off the website for Christmas. I ordered on Tuesday and made payment and even with Wednesday being a public holiday I received the gift at 10h00 on Thursday morning.<br> <br> EXCELLENT service! I only wish other online retailers could be as efficient and friendly! Keep it up Athena! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;353432;499;18;2;0;0;0;0;2;NULL;NULL;NULL;15/12/17 13:56;15/12/17 12:04;POOR service unresolved query;7,41E+12;Customer Service;***;Sent a mail to ***@ [URL Removed] 2 days ago, in an attempt to resolve a still unresolved query<br> <br> SAPostOffice, is THIS the manner in which you lot resolve matters ?!?!? by NOT attending to it<br> <br> It is STILL my wish to TRY and renew my postbox as i have wanted to do for a VERY LONG time.<br> <br> Due to my frustration and dissatisfaction of service at the Tierpoort (0056) branch,<br> i YET have to renew my postbox. ALSO, the manner in which management has treated me in my last attempt to resolve this issue is unacceptable to me. I am using this as my ONLY form of communication and was FORCED by the Post Office to TRY and make alternative arrangements in this regard, which ALSO is UNACCEPTABLE to me.<br> <br> On the 20th of October i receiveed the following sms...<br> Dear Customer,This sms serves as formal notice to renew your Post box (R380) and P/bag (R1500) at closest post office from 19 October 2015. SA Post Office.<br> <br> I REALLY HOPE that THIS issue can come to a FINAL resolution, as it is NOTHING short of POOR service to me.<br> <br> Placing ANY blame on me is NOT going to resolve this !<br> <br> HOW MUCH LONGER do you lot plan on taking to resolve this issue ?!?!?!?<br> <br> Anger'd customer;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;931298;55;14;2;0;1;0;0;2;NULL;NULL;NULL;15/12/17 14:00;15/12/17 12:06;Horrible Customer service;9,41E+12;;***;I am very unimpressed, I phoned Edgars asking about how I go about getting a movie card as I have an account with them, and I had an extremely horrible woman answer the phone and speak to me in a horrible tone, she then proceeded to tell me to \wait\"" and left me on the line"