Sucky service

I am a new absa client. Been trying to get my car and household insurance sorted for a month now. Did online quotes but the policies haven't pulled through to my profile. Called and logged a complaint and I really have not gotten feedback. Called to follow up and escalate my complaint and still nothing. This is truly a joke and nowhere close to service. If you don't want clients or don't need us just say so. No wonder you have the most hello Peter complaints in the country.