AM
Anthony M
1 reviews | Active since Jun 2015
08 Mar 2024, 15:27
Such a pity that an efficient consultant had to hand over the process to Cape Town.
I app**** for Absa Vehicle and Asset Finance via Absa Online. The process was running very efficiently, effectively and quickly whilst a certain Nomsisi Radebe ***) was handling my application. Nomsisi Radebe negotiated a better rate for me, provided a Quotation and a 'dummy' quote in record time but then, sadly, the entire process slowed down to a snails-pace when Nomsisi Radebe was instructed to stop her dealings with me because the application was initiated by some other AVAF representative in Cape Town. Thank you, Nomsisi Radebe ***), for your efficiency. I'm really sorry that you had to hand the entire process over to the Cape Town agent. The process is no longer moving and that's a real pity.
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Replies (1)Absa's replyOfficial
08 Mar 2024, 15:42Dear Anthony
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply08 Mar 2024, 15:42
Official
Dear Anthony
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Regards
Pravesh Bejay
Customer Value Management
