SC
Sandra C

1 reviews | Active since May 2022

10 May 2022, 17:16

Success after International Payment nightmare

After a full two hours of failed attempts to make an international transfer using the in-branch client stations/ self service desks, Phuti Mathekga (Forex Dept) worked swiftly to assist make the payment.

He patiently took me through each step of the process until the transaction was successfully completed.

Thank you for going the extra mile Phuti.

Sandra

0
Replies (1)
Absa
Absa's reply11 May 2022, 10:56
Official
Dear Client

It is indeed pleasing to receive complimentary remarks about the quality service provided to you. I wish to take this opportunity to thank you for the time and effort to bring this to my attention and I'm glad that you were assisted.

Kind regards
 Nthabiseng Sibande
 Customer Value Management
 Absa Bank Ltd