JB
Jano B

1 reviews | Active since Oct 2012

22 Nov 2016, 20:43

Student Offers - Never getting the codes

<p>I'm very disappointed with my student account from Absa. It's advertised with all these discounts, but I never get the codes when I dial that number. It says I will receive it via SMS, but it never arrives. I'd rather move to Capitec - no discounts, but they actually provide good service.</p>

0
Replies (3)
Absa
Absa's reply23 Nov 2016, 10:37
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

JB
Jano B's update23 Nov 2016, 10:40
Reviewer Update

Thank you.

Absa
Absa's reply24 Nov 2016, 09:11
Official

Dear Customer

I sent you an email requesting your ID number in order to log an official complaint.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,