Student Credit Card

App**** for a student credit card approximately 3 weeks ago. Was informed that the card will take 3 to 5 working days to arrive at the branch for me to collect. I called the branch many times and was told I will be informed when my credit card arrives. I Emailed Debbie who assisted me in a professional manner and said that the Credit Card division was not sure where to deliver the card despite me calling in over 6 times to find out when the card will arrive. This is totally unacceptable as I intended to use that Card the following week and was inconvenienced. The credit card division can reasonably foresee where the card is to be delivered otherwise how do they do their job? Not impressed with Absa's response. I intended to stay with Absa for a very long period but I am seriously reconsidering it.