Student account promonthionsffers that don't work

<p>Both my sons are varsity students - we opened student accounts for them 2 months ago - as a student they are entitled to certain benefits and free promotional offers. My son has spent three weeks trying to arrange a bus ticket which is offered at a discounted price for students. He has contacted several people at ABSA via emails and despite promises NO ONE at Absa or their affliated partners have offered him the courtesy of a intellegent reply or any assistance to facilitate this booking? Why offer the promotion is it is not accessible to the student or it is so difficult to secure that the student loses interest in trying to secure the use of the promotional offer? Booking a bus ticket for travel over the festive season is a challenge in itself, ABSA has not bothered to assist or made any effort to point him in the right direction. This is an ongoing problem every month they struggle to use the McDonalds promotion and when they raise a query with ABSA they are shunted from pillar to post without any success. As a future business leader my sons are so not impressed with ABSA and are insisting that open an account for them at another bank. Shame on you ABSA for offering the promotions to students but make if so difficult to redeem the benefit.</p>