Stuck abroad with a new debit card, without a working PIN

I am currently stuck in Australia. My debit card expired and I requested Absa to send me a new card. I received the card on the 14th of October. I was told to use my existing PIN to access my accounts via my new card. It did not work. Frustrated, and after a few calls to various departments in Absa, I send an email to Premium Banking to assist me with the PIN number. The email was send on the 28th of Oct. I followed up a few times but I am just being ignored.

This is not the first time that I had to revert to Hellopeter to get any reaction from Absa. When are they going to get their act together?

So I am stuck in Australia without being able to withdraw money which I now desperately need.