MS
MORNE S

1 reviews | Active since Feb 2011

02 Dec 2015, 07:22

Struggling to reverse EFT made into wrong bank acc

I made an EFT payment into the wrong bank account. <br> Trying to reverse the transaction with ABSA they inform me they cant do anything about it and I need to speak to \ Merchant Credit Rejection Beperk "";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;71839;648;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/01 16:40;15/12/02 5:23;POINTS SYSTEM ERROR;8,20E+12;VARIOUS;***;I WOULD JUST LIKE TO INFORM THAT CLICKS AND THE STAFF ARE USELESS!!!<br> <br> I RECEIVED AN EMAIL ON 25 NOVEMBER SAYING THAT I HAVE R51.70 CASH BACK AND WHEN I WANTED TO CLAIM IT, THEY SAID I USED IT ALREADY AND THAT I RECEIVED THE EMAIL IN ERROR!!!<br> <br> <br> EXACTLY THE SAME HAPPENED WITH MY HUSBAND AND WE DO NOT SHARE A CARD!!!<br> <br> <br> THIS IS PATHETIC!!!<br> <br> I WILL MAKE SURE I TELL EVERYONE ABOUT OUR POOR SERVICE AND INCOMPETENCE!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925026;688214;13;2;0;0;0;0;2;NULL;NULL;NULL;15/12/01 14:58;15/12/02 5:26;ABUSED AND ASSAULTED AFTER I HAD PAID FOR SERVICES;8,81E+12;TJ JONKER AND VIGILEO;***;I PAID R 24000.00 AND I WAS REQUESTED AN ADDITIONAL R5000 AND STILL THE PROBLEM OF THE CAR WAS NOT RESOLVED , ITS ACTUALLY WORST THAN IT WAS NOW IT HAS MORE PROBLEMS WHICH IS IT VIBRATES AND LIMPS AND THE LIGHTS ARE NOT WORKING AND THE CAR WAS GIVEN BACK TO ME AS I WAS TOLD THAT THEY NEED TO FURTHER DIAGNOSE THE CAR WHICH WILL COME AT A FURTHER COST TO ME AGAIN AND THEN REFUSED THAT AND MY CAR WAS CHUCKED OUT OF THE WORKSHOP , I HAD TO DRIVE A LIMPING AND VIBRATING CAR FOR 60 KM AT 5O SPEED WHICH BECAME A 3 HOUR JOURNEY ONE THING THAT BMW FOUNTAIN SEEM TO FORGET IS THAT I PURCHASED THE CAR FROM THEM AND NOW THEY ARE BITTING THE HAND THAT FEEDS THEM AND ASSAULTING AND PHYSICALLY ABUSING FOR MY MONEY WHICH I HAD PAID TO THEM AND ON TOP OF THAT THEY FAILED TO FIX THE PROBLEM INSTEAD THEY MESSED UP THE CAR WORST THAN IT WAS . I NEED BMW SOUTH AFRICA TO INTERVENE AND CLOSE THEM DOWN AS THEY HAVE NO RESPECT FOR THE BMW FLAG , THEIR STAFF WAS COMPLETEY *********** : TIMOTHY BALOYI , AND THEIR WORKSHOP MANAGER SHOWED ME A MIDDLE FINGER AND PROMISED TO BLEKSEM ME WHILE SECURITY HELD ME WHILE I DEFENDLESS I WAS SHOVED AROUND . ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925028;793853;13;2;0;0;0;0;2;NULL;NULL;NULL;15/12/02 7:08;15/12/02 5:29;They worst business experience ever;6,60E+12;Used car manager;***;Our business purchased a vehicle from the used department ( cash ).<br> The blame game and the excuses that we endured are unheard of. The vehicle was faulty and the dealings were totally **********. How do you get a vehicle through road worthy with a speedometer that doesn't work..that's just the start of the worst dealings I've ever had in my own experience. . The costs of dealing with this establishment amounted to such that I have resorted to inform the public that this establishment should be avoided at all costs..The most deviant unprofessional slickers ever..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;337647;897281;17;2;0;0;0;0;2;NULL;NULL;NULL;15/12/02 7:14;15/12/02 5:34;I will never support this lodge again!!;7,81E+12;Bianca Boshoff;***;I made a booking with the above mentioned lodge on the 17th of November 2015 for a couple of days. I paid the lodge for 10 days in advance, but as I was uncertain how long my business would take, I asked Bianca(manageress) what would happen in case of earlier departure, she said I would be refunded in full. This she said in the company of my colleague. On the 7th day, I notified the office that I will departing in the morning. When I contacted the office a few days later to ask about my refund for the 2 days, they said there is no refund for early departure, and that I will not get my money back.They are a bunch of ******!!! So if anyone is ever in that area, avoid that lodge. I know I will!<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;780700;796062;14;2;0;0;0;0;2;NULL;NULL;NULL;15/11/26 15:12;15/12/02 5:37;I cant get a response to return a big shoe;BN608086;Zando;***;I ordered sneakers online with Zando. The shoes were delivered on time, but the size 5 IS a bigger cut and i cant fit. All i wanted now was to return them and get a size 4. But its been 3 days now Zando customer care have not responded to my emails. I have emailed them more than 3 times, i have called so many times but i hold for more than an hour. i have lost a lot of air time with no success. Its annoying really. Where is efficiency when we need it. <br> Its not like i did not pay for these shoes.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;912828;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/12/02 7:29;15/12/02 5:38;Telkom not Reliable at all;7,41E+12;Telkom SA;***;I was disappointed when I saw a report from Telkom that they have tried to get hold of me which is not true. I only have one unknown number and that was on 01 December 2015.<br> <br> On 01 December 2015;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925033;757527;6;2;0;0;0;0;2;NULL;NULL;NULL;15/11/27 7:29;15/12/02 5:39;Kia Service Plan;8,21E+12;;***;I sent my vehicle in for a service on Friday the 27/11/2015 into Kia Edenvale. I purchased this vehicle from a dealership (not Kia) due to the fact that it still had a period remaining on its Service Plan. After delivering my vehicle on the 27/11/2015 and requested it to be serviced under the plan I was advised that the service was declined due to the fact that it did not fall within the 11 - 14 Month Period. I find this somewhat concerning as the vehicle was serviced in May of 2015 and since I purchased the vehicle it had reached the mileage period of 15000km, which is then due for its service.<br> <br> After some investigation I was made aware that your company were the Facilitators of the Service plans for Kia South Africa. I made the necessary calls to your company as well as my service advisor at the dealership to get the issue resolved, to which we are still awaiting. I was forced to pay an amount of roughly R 2,800.00 for the service as I needed my vehicle back. I was also told that all but 1 vehicle had their services declined buy your company on the 27/11/2015.<br> <br> I find this level of service DISGUSTING to say the least. I would expect some sort of feedback today!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925029;1105;24;2;0;0;0;0;2;NULL;NULL;NULL;15/12/02 7:05;15/12/02 5:40;I was ignored when I wanted to through petrol;7,31E+12;petrol tendents;***;I went to through petrol in my wifes car at 06h30 this morning. When I stopped there, there was only 4 cars infront of me. While waiting other cars came in and they helped them first. I became frustrated and made a noise. They then futher ignored me and I started shouting for help. The next moment one of the supervisors came outfrom the shope and shouted to me that I must stop shouting and f off from the gearge. I feel that even if if I was wrong that it was not the righ way in dealing with the matter. He should have came out and listen to the situation. I will never go to that gearage again as this is not the first time it happen. The first time it happen I spok to the owner and he was very rude to me. What happened this morning it felt like they did is as I am a white cleint. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;250737;690599;13;2;0;0;0;0;2;NULL;NULL;NULL;15/12/02 7:32;15/12/02 5:41;Regretting my purchase;DR06FDGP;Sales;***;In September we bought a demo Trailblazer from GM Fourways. We were very excited about our family holiday coming up in December and taking the car to Kruger with our baby and my parents. <br> <br> Then.... there was a noise and the noise turned out to be a problem with the diff. (First they forget to book the car in at Fourways) and then we got the news that they will have to order a new diff as the warranty does not allow for the diff to be repaired (which I am happy about) and this is going to take 4 - 6 weeks for the diff to arrive. New diff for vehicle with less than 10 000Km??? <br> <br> The dealership gave us a corsa to drive around with in the meantime. But we have a holiday coming up and we were looking forward to having a big car with space and a towbar. So what now? I am paying a large instalment to drive with a corsa? <br> <br> I should have gone with a Fortuner maybe their aftersales service is better. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;168331;648;14;2;0;0;0;0;2;NULL;NULL;NULL;15/12/02 7:37;15/12/02 5:42;Oven Proof Dish develops cracks;6,41E+12;;***;I bought a large white oven proof dish from Clicks some time back (1 year +), the dish is clearly marked below with the CLICKS logo and test that reads OVEN and MICROWAVE PROOF. However over the use of this dish in the oven it started to develop craxks in the dish which means it is clearly not fit for purpose. I tried to get them to exchange this dish for another one. They refused saying their goods only come with a 1-year warranty and so they can't replace it. Now this is the biggest load of hogwash. It means they can basically sell anything and it isn't guaranteed to last longer than a year.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;925035;765374;14;5;0;1;0;0;5;NULL;NULL;NULL;15/12/01 15:25;15/12/02 5:42;She is more then just Good service!;***;Lelethu Nabo;***;Not only did Lelethu make me feel comfortable and build the relationship over the phone but she also went the extra mile in making sure that I end the day with a good note for Takealot.<br> She attended my query like I was the only customer they depended on.<br> Ran around to assist in a department she isn't in \voucher\"". <br> For this matter should have been escalated to that department but she took control and in less then 5mins I was sorted.<br> Asked if there is anything else I would need as she is there to help.<br> <br> Wow!<br> Takealot needs more people like her.<br> Thanks you [URL Removed]<br> Thank you Lelethu"

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Replies (1)
Absa
Absa's reply02 Dec 2015, 16:04
Official
Hello t0v8n1,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,