MP
Mokgadi P

1 reviews | Active since Apr 2016

05 Aug 2020, 15:33

Struggling to complete application with ABSA Online staff :(

I have been struggling with the ABSA Online team. Opened a business account online, and got the account number. Within days, I received an email requesting my FICA documents. Since I sent them through, I haven't heard anything.

I am not sure who to contact or what to conclude. Too bad indeed, No acknowledgement or professionalism for ABSA personal banking clients.

0
Replies (1)
MP
Mokgadi P's update12 Aug 2020, 12:02
Reviewer Update
Unfortunately, the experience keeps getting worst!!! I received an SMS to collect the card, saying the card is ready but when I got there, having stood 3 hours in the queue for assistance, outside in the sun - I was told my card has not yet been delivered. Like seriously Absa?? Are you taking people for a ride?

Why would I get an SMS saying my card is ready for collection and I drove 30KM distance just to be told my card has not been received by the branch.

Absa sucks trust me.