1 reviews | Active since May 2016

19 Jun 2017, 09:54

STRUGGLING FOR PAID UP LETTER FROM ABSA CARD

<p>I have requested on several occasions for a paid up letter from ABSA for my Garage Credit Card, but to date have received nothing. As a bank I would expect better service. Always quick to want money but not give the client the service that goes with it. Reference Numbers 850993, 850990, 839441, 837049, these reference numbers are since 2 June 2017, I urgently need this paid up letter send to me for account number: ********** ********** 12</p>

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Replies (2)
Absa
Absa's reply19 Jun 2017, 11:31
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

's update20 Jun 2017, 10:20
Reviewer Update

Well this seems to be the only response I ever get from ABSA, not other correspondence. Again, just another reference number which means nothing.

Quoted from ABSA: The reference number for this complaint is ********** .