Struggle to get feedback on my requests

Item: Absa
Rating: 1

<p>I am struggling to get feedback of requests sent to the Absa Homeloan Department since 16 May 2016. I have reported this to the Absa Action line as well as their Resolve line, without any success.</p>

Helpful (0)

Replies (2)

Absa's replyOfficial

02 Jun 2016, 13:21

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa's reply02 Jun 2016, 13:21

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

's updateReviewer Update

11 Jun 2016, 04:03

Absa has promised me the world but unfortunately their actions don't reflect their promises. The mess on my bank account is only getting worse and worse.

's update11 Jun 2016, 04:03

Reviewer Update

Absa has promised me the world but unfortunately their actions don't reflect their promises. The mess on my bank account is only getting worse and worse.