Stopping acc. without notifying you for FICA

Since August 2015 after FICA has been approved +- every second month there after my account is frozen without warning.<br> Copy of documents has been sent +- 4 times to the relevant people and still they block my account<br> After complaining the account is activated without any one phoning to explain the reasons.Two months later the acc. is frozen again.<br> Is FICA not a once a year thing.<br> No wonder Barclay has withdrawn from South Africa.<br> Absa get you people to do there job properly.<br> Veeeery annoyed.<br> .<br>