HB
Herman B

1 reviews | Active since Aug 2015

22 Jul 2020, 11:29

Stop payment

Due to Civid 19 I had to stop payment of Rcs Bank processed debit order 25 June Phoned Horison branch I was requested to phone another number Options not clear phoned many times no joy Why do they process stopped debit order

0
Replies (1)
Absa
Absa's reply22 Jul 2020, 13:41
Official
Dear Herman, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.  Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd