TW
Tony W

1 reviews | Active since Mar 2009

17 Apr 2016, 09:27

Stop Harassing Me

So ... for some reason unknown to me .... ABSA wants me to re FICA. <br> The e-mail infers I had made a complaint ... which is not the case.<br> Then I have all sorts of calls regarding FICA .... which I have already done. <br> It would appear that the FICA request is urgent ...... FROM YOUR SIDE ..not mine. I too am allowed to have a busy life. <br> Anyway .... I have duly scanned into PDF format the documents as requested and this has been recieved by you<br> <br> I am now sent a mail from ABSA informing me that the pdf attachment cant be accepted unless its a pdf. <br> Yes, it sounded stupid to me too.<br> <br> I have done as you have asked. I do not enjoy the constant calls and silly mails.<br> I do not like to send personal information more often than is required. <br> <br> You have what you asked for. Do with it as you please and leave me alone. <br> <br> I shall give you my ID number should you need it, but will not post it online.<br> <br> <br> <br>

0
Replies (1)
Absa
Absa's reply18 Apr 2016, 11:27
Official
Hello tony2066,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,