ZA
Zahira A

1 reviews | Active since Nov 2019

12 Jul 2024, 15:01

Stop harassing me

Hi I am asking you to kindly stop calling me. I know I am owing the credit card and I have spoken many times with your agent to that I am not working but once I’m able to pay, I will call to make arrangements. This is really frustrating and getting on my nerves and I’m really gonna start involving my attorneys now because I believe this is harassment. I have rights and I know I have every rights to request you to stop calling me and you should abide. I am not running away from my debts. Stop calling me I have a lot on my plate

0
Replies (3)
Absa
Absa's reply12 Jul 2024, 15:31
Official
Dear Zahira Adams Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
ZA
Zahira A's update12 Jul 2024, 15:33
Reviewer Update
I have written a complain in Facebook and received the most condescending response. Is this really how you speak to your customers I’m disappointed to say the least
Absa
Absa's reply12 Jul 2024, 15:55
Official
Dear Zahira Adams Thank you for your posting.

We are busy with the investigation of your matter. Kind regards,Group Customer CareRezona Louw