Stop Debiting my account

I have settled my personal account with ABSA but I still have a debit going off my account every month. I have been to one of your branches at Northgate mall and advised that the debit order can only be stopped by contacting your call centre. It has been a month since Ive been to this branch and I keep calling the call centre but there is always a story about your systems being offline. <br> <br> This poor query routing that ABSA has is one of the reasons that I moved to FNB and I must say ABSA keeps reassuring me that my move was a great one.<br> <br> Please can someone just sort this out!!!