SC
Silke C

1 reviews | Active since Mar 2009

14 Jul 2015, 09:03

Stop Charging Me for Something I didn't Ask for!

I logged a complaint last year that my account was being debited by R59 every month for Priority Pass. The charge used to be included in the value bundle and without notice began being charged as a separate cost. I requested this be cancelled.<br> <br> Imagine my indignation, upon reviewing my statement, that I am once again being charged R59 per month!<br> <br> Surely Absa is well acquainted with TCF and I am most certainly NOT being treated fairly.<br> <br> I need an explanation as to why I am suddenly being charged again. Furthermore I insist the debits to be credited back to my account.<br> <br> <br> <br>

0
Replies (1)
Absa
Absa's reply14 Jul 2015, 13:10
Official
Hello slc,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd