JM
JC M
1 reviews | Active since Nov 2015
25 Nov 2015, 21:23
****** money repaid by ABSA
My money and debit card were ****** about 3 weeks ago due to my own negligence. I stopped my card and opened a case of ***** with the ABSA Mokopane branch. After explaining wat happened and writing a report the clerk told me things didn't look good and I may not be refunded. She was very helpful and honest. Today I logged into my ABSA app and saw that I was credited with the full amount ****** AND the bank charges that were deducted because of the withdrawal. Thank you so much ABSA!
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Absa's replyOfficial
26 Nov 2015, 23:23Hello MinnaarJC,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply26 Nov 2015, 23:23
Official
Hello MinnaarJC,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd