****** money

My husband has been trying to work with Absa to find money that went missing when he did an EFT into my Standard Bank acc ONE YEAR AGO. He has logged around 40 phone calls during which he has been told each time that someone is sorting it out. I have now had enough of this below-inadequate service. The money was a wedding present and therefore a significant amount, and I am furious that no one is remotely bothered to take us seriously and find it for us. We have lost orut on a years worth of interest on the amount and over and above that, the money is ours! I feel as though Absa has ****** from us and we may need to take further legal action at this point if we are still not taken seriously. I have the proof that the money was transferred and you can search through statement history to confirm that it was never received. Get someone to rectify this situation immediately!