Stll awaiting call

Item: Absa
Rating: 3
Author: Bithiah P

I app**** for a overdraft with Absa and received notification application approved two weeks ago and was told that I would get a call for the payout, Still waiting ........ Can I please be contacted

Regards

Helpful (0)

Replies (4)

Absa's replyOfficial

27 Aug 2021, 11:44

Dear Bithiah, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care

Best regards,

Absa's reply27 Aug 2021, 11:44

Official

Best regards,

Bithiah P's updateReviewer Update

27 Aug 2021, 15:00

All I want to know is what is happening as I was told my application is approved and that I would receive a call for payout and this was two weeks ago

Bithiah P's update27 Aug 2021, 15:00

Reviewer Update

All I want to know is what is happening as I was told my application is approved and that I would receive a call for payout and this was two weeks ago

Bithiah P's updateReviewer Update

30 Aug 2021, 08:04

All I want to know is what is happening as I was told my application is approved and that I would receive a call for payout and this was two weeks ago

Bithiah P's update30 Aug 2021, 08:04

Reviewer Update

All I want to know is what is happening as I was told my application is approved and that I would receive a call for payout and this was two weeks ago

Absa's replyOfficial

30 Aug 2021, 15:22

Good day

Our credit department confirms that they called you.

Regards
Daphne Le Grange

Best regards,

Absa's reply30 Aug 2021, 15:22

Official

Good day

Our credit department confirms that they called you.

Regards
Daphne Le Grange

Best regards,