Stinking Service

I was a victim of ***** and lost a large sum of money. Debtbusters then sent a proposal through to Absa for debt review and it was declined 3 times. They then said i need to visit a branch to update my marital status. That was done. The proposal was re-submitted. Absa again declined the application saying my marital status says i am married in community of property and i must go and update my marital status. I think the service by absa in general is absolutely **********. I did update my information by going into the branch and giving them all my details. Absa is generally a bank that offers terribly slow service generally, that is why i never ever used their services before. Now it looks like im being disrespected aswell and made a fool of. They need to sort this mess out before i report them to the Ombud. Clearly to not accept the debt review proposal means they clearly dont want to be paid. I did update my marital status as single so who ever is sleeping there needs to wake up and sort this out. The consultant who helped me at Randridge mall assured me that my marital status was updated as single and the debt review department will be able to see it. But still they not accepting the debt review application because of a marital status that they made up in the first place. Sort this out Absa. Stop giving people so much stress and problems. Afta i pay off this credit card debt il never ever use Absa again.