Stinking attitude and failure to update & close account

Desiree Ramogopa

It seems that you and the bank are taking this issue as a joke.

I have phoned you numerous times to report the issue and requested that you remove my name from the credit bureau, and till date you have been done nothing about it.

I am taking the matter further, as this account has been paid up in August 2015 already, and you failed to sent and correct my details at the credit bureau.

Now you Desiree call me, and have a stinking attitude and on top of that you have the odessity to tell me that I gave you the wrong ID last week. You promised me a week ago that you will forward the request to Experian but clearly you did nothing about it. If you did not have the correct account last week, it is clearly obvious that you could not forward it on. It seems like a joke to you.

Its good that your calls are recorded.

I requested to speak to your Supervisor and you shut me off.

I now request a copy of this recording.,both these recordings.

3 years you did nothing about the case and now you want to have an attitude, whereas you are clearly in the wrong.

You will hear from my attorneys soon.