LO
Lee O

1 reviews | Active since Nov 2013

29 Feb 2016, 11:50

Still ZERO assistance from ABSA

I filed a complaint at the beginning of the month reference number ***.<br> No one at ABSA is able to assist us in amending a cession which they have on an insurance policy.<br> <br> Vanessa hasn't been able to sort it out, the last she did was send an mail to Brenda Arunachellum on the 19th of February.<br> But now...<br> This problem has still not been sorted out.<br> Between Vanessa Crowe and Brenda Arunachellam, neither have been able to assist here, and they are both now on leave!!!?<br> <br> Unbelievable!

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Replies (1)
Absa
Absa's reply29 Feb 2016, 14:44
Official
Hello Lee__John,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd