1 reviews | Active since Jul 2017
still waiting on absa
<p>I have been given the run around I called yesterday and today spending well over R100 just on airtime and data ,for the incompetence of the absa call centre staff ,then on top of that even up until the supervisors are proffessionals at passing the buck and passing blame yet in the position that they in they cant even follow up at all I'm getting replies but no one has contact me to sort out my application that I had to call absa ...I am really disgusted at Absa I hav app**** elsewhere and if the card arrives before my absa card I will be leaving absa as my bank completely...I've been with absa for over 10 years and this is how I get treated ,I get spoken to like I am an idiot get **** to by supervisor I dnt remember names for everyone I spoke to however the last supervisor was suppose to transfer me to someone who could assist ne and after being on hold for over 10 mins I get an automated voice asking me to put in my credit card number ...which I don't hav and that is what I am trying to get ,after I could not provide that number the call ends this is after I waited an initial 10 mins just to get through to an available ltant ...cell: ********** 375 please can I be contact as soon as possible as this is disgusting service from a bank ...and Y'all need to either train your call centre staff better or employ more competent individuals because your supervisors are a lost cause ********** ...please contact me I will not be contacting absa anymore I'm almost done with it all depends on absa now</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
