Still waiting for the SECOND assessment to be done

Good day<br> <br> We logged a claim for our Gate Moter/Electric fence and Alarm on Monday morning. Absa appointment a contracter who sent out and Assessor on Tuesday. On Wednesday another technician phoned to say that he must come assess the damage again on Saturday morning. In the past Absa sent the contractor immediatly, he assessed the damage and got it fixed within the same week. Now Absa has decided to get two assessments before they authorise the claim. This means that is will take at least 2 weeks for replacements to be done. We are living in fear without the alarm. We are also paying the alarm company and shotterm insurance for nothing at the moment.<br> <br> I cannot stay with Absa and will be looking at other insurance companies.