1 reviews | Active since Jan 2017
Still waiting for my new credit card two weeks later
<p>App**** for my replacement card on 20/01/2017. Have still not received. Unbelievable how VMSA is making their courier problems mine. Pathetic service! Have been a customer 2009 but they really just don't give a damn. If I do not receive my card today, please send me forms to cancel my card. </p>
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team
We thank you for bringing this matter to our attention as we take great pride in the quality of customer service offered to our clients as this is a crucial aspect of our business that we take very seriously.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.
Regards,
The Virgin Money Team
I have provides you with an opportunity to investigate. Look at my previous post on here. Stop sending me standard responses. I do not need excuses, I need the matter to be resolved.
I have provides you with an opportunity to investigate. Look at my previous post on here. Stop sending me standard responses. I do not need excuses, I need the matter to be resolved.