MN
Michelle N

1 reviews | Active since Sept 2015

07 Oct 2015, 08:37

Still Waiting for my money

After complaining on here about the bad or lack of service received from AIMS I have still not received my money after being told that it will be transfered to me today. Here are the copies of the letters received from ABSA:<br> Dear Ms. Naidoo<br> <br> The abovementioned matter refers<br> <br> We confirm that your repurchase request for an amount of R130 000.00 has been processed for today's market date. Aims will only be able to apply for the tax directive with SARS on 2015/10/02 which will only be received back on Monday, 2015/10/05 to enable AIMS to make a payment to you the latest on Wednesday, 2015/10/07.<br> As soon as the retirement withdrawal has been paid out to you, the remaining 2/3rd will be processed for payment to Allan Gray by end of next week.<br> We apologize for any inconvenience that has been caused due to the delay and we undertake to follow up on the process until all the payments are processed.<br> We trust the above is in order.<br> We refer to our correspondence that was communicated to you on 30 September 2015 where we indicated that the your request will be finalized this week.<br> I have made follow-up with AIMS again and will confirm with you as soon as the funds are paid

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Replies (1)
Absa
Absa's reply08 Oct 2015, 08:16
Official
Hello Michellena,


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd