SM
Stephan M

1 reviews | Active since Oct 2017

10 Oct 2017, 15:35

Still waiting for money

I deposited 400 at absa atm on 29 September 2017 I went to the branch on 30 September to report. I now have phoned several times with no luck. It is the 10 today and still nothing everyday different excuse

0
Replies (6)
Absa
Absa's reply11 Oct 2017, 09:07
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply11 Oct 2017, 09:09
Official

Kindly advise of whose account funds were deposited into...account number aswell.

Absa
Absa's reply11 Oct 2017, 09:53
Official

Kindly advise of whose account funds were deposited into...account number aswell.

Absa
Absa's reply11 Oct 2017, 10:47
Official

Thank you

Absa
Absa's reply11 Oct 2017, 10:50
Official

I'm trying to make contact with you but with no luck. I need more information in terms of which atm used, whereabouts otherwise i wouldn't be able to know which branch you also made contact with.

Absa
Absa's reply11 Oct 2017, 12:27
Official

Still no response, in order to assist i need you to provide me with more information