STILL WAITING FOR FEEDBACK ON MY LAST COMPLAINT

ON THE 12/10/2015 I WROTE AND SENT COMPLAINT TO ABSA IN REGARDS MY INSTALLMENTS ON MY VEHICLE, I ADVISED THEM THAT IN THE NEXT COMING MONTHS I WILL RUN INTO FINANCIAL DIFFICULTIES AND AS USUAL THEY THOUGHT I WAS JOKING AND NOW THAT I SKIPPED THE INSTALLMENT I AM GETTING THREATENING CALLS EVERY 2ND WEEK AND YET THEY FAILED TO ATTEND TO MY REQUEST, I NEED SOMEONE WITH POWER AND WHO CAN ASSIST WITH MY FIRST REQUEST