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Sibonisiwe S

1 reviews | Active since Oct 2023

16 Oct 2023, 07:28

Still waiting for feedback

I app**** for an Absa personal loan on the 12th of October and today is the 16th can someone please be in touch to finalize my loan . I phoned the call center numerous time without getting any help

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Replies (3)
Absa
Absa's reply16 Oct 2023, 11:57
Official
Dear Sibonisiwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***5. Kind regards,Vanessa CroweGroup Customer Care
Absa
Absa's reply17 Oct 2023, 10:49
Official
 Dear Sibonisiwe The reference to complaint # C-***5.

I will advise Absa loans for the above request. Kind regards,Vanessa CroweGroup Customer Care 
Absa
Absa's reply17 Oct 2023, 11:56
Official
Dear Sibonisiwe The reference to complaint # C-***5.

It is a pleasure. I will be sending you an email in the closure of the complaint. Kind regards,Vanessa CroweGroup Customer Care